Fraud Alerts


The purpose of our Fraud Alerts is to make consumers aware of the latest fraud schemes. Always stay a step ahead, and remember Orlando Federal Credit Union does not solicit personal and or financial information via email/text/phone. If you suspect, you are a victim of fraud we ask you to contact us at 407.835.3500 option 0 or email riskmanagement@orlandofcu.org.


Fraud targeted at Cardholders August 30, 2018


Orlando Federal Credit Union is aware of a scam where fraudsters call debit and credit card holders requesting personal information such as PINs, Passwords and/or the code on the back of your card. Sometimes the fraudsters are able to provide members with information such as card numbers. DO NOT PROVIDE PERSONAL INFORMATION TO PEOPLE REACHING OUT TO YOU.

Keep in mind that Orlando Federal Credit Union, Visa or any companies that we work with will NEVER call, email, text or otherwise reach out and ask members to verify or provide personal information.

If you have been a victim or suspect that you were a victim of a scam, call us at immediately at 407.835.3500.


Scam targeting online job applicants with counterfeit OFCU cashier's checks, March 2017


You spot an online job posting/receive an email from a "recruiter" for a position. Company is a real business with a legitimate website, so you email the "recruiter". The "recruiter" replies and invites you to an interview via an instant messenger service (i.e. google hangouts). The "recruiter" interviews you via google hangouts and hires you. A letter of employment is then sent which may require you to complete, sign, and return with personal information such as ssn numbers, address, phone number etc. A counterfeit check drawn on Orlando Federal Credit Union is then mailed to you to" purchase training equipment".

If you recognize, or believe you are a victim of this scam do not share any personal information or cash/deposit the counterfeit check. To verify if a cashier's check drawn on Orlando Federal Credit Union is legitimate you can contact us at 407-835-3500.



Debit Card Scam, March 11, 2015


Fraudster is cold calling local residents, mostly the elderly, and identifying herself as an employee of their financial institution. During the conversation, the caller is convincing the person their debit card has been expired, compromised or otherwise unusable. They are instructed to place the debit card, PIN and personal information in a FedEx envelope in their mailbox for a representative to pick up and start the process of obtaining a new card. The fraudster is then picking up these envelopes and committing fraud at local ATMs. She has been reported to also be using the personal information obtained to contact the card holder's financial institution to obtain account information and change daily ATM limits.

Never share your debit card or debit card information with anyone. Safeguard your PIN and never share it with anyone.

If you have been a victim or suspect that you were a victim of a scam, call us at immediately at 407.835.3500.


Fraudulent Raffle: NORTH AMERICA MEGA SWEEPSTAKES RAFFLE, February, 2015


Members receive fraudulent sweepstakes letter in the mail.

Letter announces he/she is a winner.

Fraudulent check enclosed as advance payment for Tax and Insurance handling fee.

View Sample Letter



You are asked to do the following if you receive a similar letter:

DO NOT Follow the instructions on the letter.

DO NOT call the number on the letter.

DO NOT deposit the check that came with the letter.

Please Call us at 407.835.3500 or send an email to riskmanagement@orlandofcu.org with any questions or concerns.


WARNING! Financial Scams tied to Ebola. November 6, 2014.

CU Today reports that the Wisconsin Department of Financial Institutions (DFI) has issued a caution about any “fundraising” or “aid” requests that come online.

Patricia Struck (administrator of DFI’s Division of Securities) said an analysis of Internet domain names by the North American Securities Administrators Association (NASAA), of which DFI is a member, found nearly 1,200 domains with “Ebola” in their name have been registered with top-level domains, such as .com, .net, and .org since April.

About 1,000 of those registrations have occurred since July, as awareness of the crisis spread. Of these sites, 184 were identified by NASAA’s Internet Fraud Investigations project group as suspicious

Most of the domain names are “parked” and have no content, indicating that either someone has purchased the domain hoping to resell it, or the content is not ready yet, Struck said.


Fraudulent Orlando Federal Credit Union Cashier's Checks, October 7, 2014

We have been alerted that fraudulent Orlando Federal Credit Union cashier's checks are being mailed to members and non-members. The cashier's checks are being mailed out with a letter containing instructions on what to do. Note that this is a SCAM, DO NOT follow the instructions on the letter.

Most of the scams lately have been from a response to a “secret shopper” or “work-at-home” scam. If you are the recipient of or know someone who received such a letter and cashier's check, we ask you to do the following:

  1. Do not follow instructions on the letter under any circumstance; and
  2. Do not deposit the cashier's check in your account
  3. Please contact us at 407.835.3500 or send an email to riskmanagement@orlandofcu.org

Sample Letter


Fraudulent Phone Calls (Phishing Scam): September 26, 2014

Alert! Suspicious phone call to member of Orlando Federal Credit Union. Call was made to member and was dropped. After a few minutes member was contacted again. The female, who did not identify herself, asked if someone from the bank had contacted the member concerning her debit card. Member did not own a debit card. Call came from a wireless telephone number. Call appears to be a phishing scam in which the caller tries to get the member to share his or her personal/account information. Orlando Federal Credit Union does not ask members' personal and/or account information over the phone or by email.

We ask you to do the folowing:

  1. Do not share any information with the caller
  2. Hang up on the caller
  3. Contact us at 407.835.3500 to report the scam or email us at: ofcusupport@orlandofcu.org.