Bill Payer Facts

New and exciting features were added to our existing OFCU Online (Bill Payer):

New Terminology:
"Payee" is now referred to as "Biller."
"Payment activity" is now referred to as "Bill History."
"Recurring Payment" and "Auto Pay" are now referred to as "Automatic Payment."

• Members are able to pay multiple bills at the same time on the "Payment Center" screen. Enter the amount, and click on the calendar icon to schedule the payment. Available payment dates will be highlighted in blue. You may select multiple payment dates if paying more than one bill at a time.

• The "Quick Add" feature lets you add Billers by completing the Billers' telephone number and/or account number.

• "Bill Reminders" will remind you when a bill is due by sending you an email.

• Single payment with check image (members will no longer see a check image).

• Email payments to an individual will no longer be available. To email payments to an individual, please go to www.emailmoney.com or go to the "Add a Bill" tab and add in all the information.

• Downloading into Microsoft Money will no longer be available. Alternatively, members will still be able to conveniently download from OFCU Online Banking or import information to Quicken.

1. Click on the "Add a Bill" tab.

2. "Quick Add" lets you add a bill by typing in a telephone number and/or account number for your Biller.

3. "Custom Add" requires additional information such as company name and address to be filled out.

4. If you use "Quick Add" and Bill Payer does not recognize the account number and/or telephone number, use the "Custom Add" tool.

"Payment Center" shows every bill currently set up on Bill Payer and lets you pay multiple bills at the same time. To pay a current bill, complete the "Amount" and click on the calendar icons beside the "Pay Date" fields. Select the first available processing date (in blue). Press the "Send Payments" button when you have finished entering all of the bill "Amounts" and "Pay Dates" for the bills you would like to pay. The "Features" option lets you view actual bills you are receiving from e-billers. If you are not receiving any e-bills this field will be empty.

The "Manage My Bills" option lets you make changes to an existing bill (for example: if the address was incorrect or changed, you can access this option); to set up a bill to be automatically paid from your account; or to delete a bill.

"My Accounts" lets you view your account(s) you have set up to pay your bills via Bill Payer and also lets you name the account(s) (for example: "my OFCU checking").

"My Profile" lets you view your personal information but will not let you change your information, except for your email address. To change your personal information you will have to contact the OFCU Call Center at 407-835-3500 or toll free 1-800-953-4567.

Basic System Requirements:

• Subscriber must have internet access. Web T.V. users will not be able to access OFCU Online Bill Payment Service

• Enable Java script with 128 bit encryption

• Monitor with 600x800 or 1024x768 pixel resolution and 256 color monitor is recommended

• Any pop-up blocker programs should be turned OFF when accessing OFCU Online Bill Payment Service

• Macintosh users with Microsoft Internet Browser will not be able to gain access to OFCU Online Bill Payment Service

For inquiries on paid bills or to dispute a bill, please follow these instructions:

1. Go to the "Payment Center" tab.

2. Go to "View Bill History."

3. Click on the "View Detail" tab.

4. Click on "Payment Inquiry."

5. Complete the form that follows in detail.

Enrollment or Re-activation:
After 60 consecutive days of non-use, the service is automatically shut down. In the event a member needs to re-activate their Bill Payment service, please call us directly at 407-835-3500 or toll free 1-800-953-4567.