Fraud Updates!

Our Fraud updates page was created in order to make you "our member" aware of the phishing scams that have targeted various other members of this or other credit unions. Orlando Federal Credit Union does not solicit personal and or financial information via email. We ask you to forward any suspicious emails to: ofcusupport@orlandofcu.org.

Fraudulent Text Messages: August, 2008

Please view below an example of the text message various credit union members have received. These messages are fraud and should be immediately deleted.

Fraudulent Text Messages to Credit Union Members: May, 2008

Please be aware that members of various credit unions including Orlando Federal Credit Union and McCoy Federal Credit Union, have been receiving fraudulent text messages on their cell phones. Text message will say: “Your Orlando Federal Credit Union Account/McCoy Federal Credit Union is closed due to unusual activity. Call us at xxx-xxx-xxxx ”. Upon calling the number provided members will be asked personal account information. Do not provide your personal or account information to anyone. Orlando Federal Credit Union does not send out unsolicited emails/text messages/phone calls.

New Phishing Scam: October, 2007

CUNA, (NOT CUNA Mutual Group), is being used as the subject of a phishing message targeting credit union members to collect personal account information, plastic card numbers, and passwords. CUNA is warning people who receive the e-mail not to click on the link to the fake web page, just delete the message. 

This new phishing-scam attempt using the Credit Union National Association's name, informs recipients about "irregular check card activity" and advises them to call a toll-free number to get any restrictions removed. Calling the toll-free number is a "bad idea," says CUNA's vice president of web services. The call is a ploy to get personal account information, possibly for identity theft purposes.

Recipients received a message as a:

"CUNA Alert: Irregular Check Card Activity" 

"We detected irregular activity on check card on Oct. 25/2007. For your protection, you must reactivate your card. Call us immediately at 1.866.840.2863(fraudulent phone number). We will review the activity on your account with you and upon verification, we will remove any restrictions placed on your account.

Please disregard this notice if you have already accessed the website or spoken with one of our representatives."

As a trade association for U.S. credit unions, "CUNA does not maintain any type of customer/member financial information," emphasized CUNA's vice president of web services, adding that "your financial institution would never request personal identification information over the phone."

Insider Sells Certegy Data

July, 2007

Certegy Check Services, Inc (Certegy), a service provider to U.S. retail merchants, was recently victimized by an employee who wrongfully removed and sold consumer information to a data broker who in turn sold a subset of that data to a limited number of direct marketing organizations. Certegy provides check authorization services to U.S. retail merchants and also provides certain credit card-related services to the gaming industry.

Certegy confirmed that the compromised information has not been used for anything other than marketing purposes, and is unaware of any instance of identity theft or fraudulent financial activity. From the investigation so far it appears that the employee wrongfully removed and sold consumer information to a data broker who in turn sold a subset of that data tto a limited number of direct marketing organizations. The information included certain checking account and credit/debit card data, including name, address, telephone number, account number, expiration date (for debit/credit cards)and, in some checking account cases, ttransactual data and date of birth. The employee was acting without Certegy's knowledge and iin violation of his confidentiality agreement with Certegy, and the incident does not arise out of any external intrusion into, or compromise of, Certegy Technology systems.

Compromised accounty holders may have been notified by Certegy directly. We ask that these account holders closely monitor their account(s). If any unauthorized activity is noticed, please contact us at 407-835-3500. Periodic review of your credit report can also help identify suspicious activity at an early stage. For your free credit report (available once a year at no cost) please log on to www.annualcreditreport.com. In addition, you may contact Certegy toll free at 866-498-9916 to obtain additional information regarding this incident.

Fraudulent Emails to Credit Union Members

Email Scam June 2007

Email Scam targeting Orlando Federal Credit Union Members. As part of the scam the member is asked to connect to a fraudulent website, where he/she would have to provide personal account information. NEVER ANSWER EMAILS WHICH ASK PERSONAL/ACCOUNT SPECIFIC INFORMATION. Please read the attached email.

Email Scam August,2006

Please be advised that various Credit Union members have been receiving fraudulent emails from an unknown source claiming to be the NCUA (National Credit Union Administration). The email is attached below. We urge our members never to answer emails which ask for account specific information.

Email Scam, July 11, 2006

Below you will find a fraudulent email that was sent on July 11, 2006 to Telco Credit Union members. If you receive this email, please do not respond.